Frequently Asked Questions

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People who want to receive international home to home transportation service usually search for answers to the questions that come to their minds on the internet. We provide the most frequently asked questions and the answers to these questions for you.

How does the international transportation process work?

The international transportation process includes the packaging of your belongings, transportation by transport vehicle, customs procedures, arrival at the destination country and delivery to your new home.

How can I ensure that my belongings are transported safely?

Your belongings are carefully packed with professional packaging materials and transported in accordance with international transportation standards. You can also insure your belongings during transportation for additional security.

What documents are required for international transportation?

Documents such as passport copy, visa documents, residence document, customs declaration, packing list and value declaration form are required. The moving company will guide you on the required documents.

How long does international shipping take?

Shipping time varies depending on the distance to be transported, shipping method and customs procedures. In general, shipping by sea can take 4-8 weeks, and shipping by air can take 1-3 weeks.

How are customs procedures carried out?

The transportation company will assist you with customs procedures. After the customs declaration and necessary documents are prepared, your goods will pass through customs. You will also be informed about customs duties and taxes.

Is assembly and installation service provided in my new home?

Yes, most companies that offer international moving services also provide assembly and placement services for your belongings in your new home. This service makes your moving process more comfortable.

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